EASTCONN is seeking a highly organized and detail-oriented Service Coordinator to support our dynamic portfolio of special education programs. Serving 33 towns and 36 school districts, EASTCONN empowers all learners through innovative, high-quality services that meet the unique needs of students with disabilities in grades K–12 and beyond.

This role focuses on providing essential administrative and program management support to ensure smooth, compliant, and efficient operations across EASTCONN’s specialized programs, including Bridges Community School (Autism Program), EASTCONN Transition Academy, Clinical Day Treatment (CDT), EASTCONN Magnet Schools, and district-based supports.

The Service Coordinator will work directly under the Director of Education Services to deliver high-level administrative and program management support for EASTCONN’s special education portfolio. This position emphasizes operational coordination, data and compliance management, resource oversight, and logistical support to enable effective program delivery and continuous improvement.

Key Responsibilities:

• Provide comprehensive administrative support to the Director of Education Services in the planning, implementation, coordination, and evaluation of all special education programs
• Manage program-level data systems, including collection, tracking, analysis, reporting, and record maintenance to ensure compliance with regulations, policies, law and procedures. 
• Organize and manage logistics for meetings, professional development sessions, program events, and leadership initiatives (scheduling, materials preparation, follow-up documentation, and distribution)
• Support budget monitoring, resource allocation, procurement, grant administration, and contract management for special education programs
• Prepare reports, correspondence, presentations, and communications on behalf of the Director of Education Services and department for internal leadership, member districts, and external stakeholders
• Maintain centralized, confidential program databases, filing systems, and documentation to support auditing, program evaluation, and continuous improvement efforts
• Serve as the primary administrative liaison for program-related inquiries from member districts, families, staff, and external service providers
• Assist with program auditing, compliance reviews, policy implementation, and operational problem-solving at the department level
• Provide additional administrative and project management support to program directors, principals and staff as needed

Qualifications

Required:

• Bachelor’s degree in Education, Special Education, Business Administration, Public Administration, or a related field 
• Minimum of 2–3 years of experience in administrative support, program coordination, or project management (preferably in an educational or special education setting)
• Strong knowledge of program related policies, laws and regulations
• Excellent organizational, communication, interpersonal, and technology skills (including proficiency in Microsoft Office, databases, and data management tools)

EASTCONN offers a competitive salary commensurate with experience and qualifications, along with a comprehensive benefits package including health, dental, vision, life insurance, retirement plan, paid time off, and professional development opportunities.

At EASTCONN, we believe that diversity is key to our success. We encourage candidates from all backgrounds to apply, including those who may not meet every listed qualification. Your passion, drive, and perspective are what matter most to us.

As an EEO/AA employer, EASTCONN provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our policies.

AA/EOE

M/F/D/V