Human Services Navigator (Health Careers Navigator & Workforce Advisor)
     Location: Adult and Community Programs sites - Danielson and Willimantic, remote as needed
     Full time, 40 hours, with benefits

Required qualifications: 

• Bachelor's Degree in Psychology, Sociology, Human Development, Counseling, Workforce Development, or other relevant degree field plus three years related work experience (will consider reasonable alternative combination of education and experience)
• Ability to thrive within diverse teams and serve people with diverse socioeconomic, racial, and ethnic backgrounds.
• Excellent customer service and communication skills, both verbal and written.
• Competency with Microsoft Suite (including Outlook, Word, Excel) and Google Workspace (including Gmail, Sheets, Docs, Drive).
• Capacity to complete data-entry tasks utilizing computer and web-based systems, maintain accuracy and efficiency in fast-paced environment.
• Ability to travel within Eastern Connecticut and occasionally statewide with reliable transportation.
• Experience with Public Speaking and presentation skills for group workshops (preferably in-person and web-based).
• Manage Personally Identifiable Information and maintaining ethics and confidentiality surrounding sensitive information. 
• Possess high energy and motivation to assist customers in challenging situations with designing individualized pathways to meet their employment goals.

Preferred qualifications:

• Strong understanding of job searching, developing employment plans and employment goal setting.
• Experience successfully managing difficult conversations and coaching individuals towards successful goal obtainment. 
• Knowledge of One Stop center services, Adult Education programming, Career Pathways, post-secondary and employment partners and programs, career planning resources, job development and the business community in Eastern Connecticut. 
• Bilingual preferred: English/Spanish
• Flexibility to work at multiple sites.

Position Responsibilities include:

• Provide career pathway guidance (post-secondary education/training & employment)
• Raise awareness of health careers, training opportunities
• Participate in recruitment, orientation, and enrollment activities
• Provide person centered case management services
• Administer comprehensive career assessment tools which may be industry specific; skill/aptitude-specific; interest inventories; & other tools relevant to customer needs
• Work with Business Services Team to identify available mentoring, and/or job opportunities for those completing healthcare courses
• Develop educational and career plans with participants
• Perform other duties as required and/or directed

At EASTCONN, we believe that diversity is key to our success. We encourage candidates from all backgrounds to apply, including those who may not meet every listed qualification. Your passion, drive, and perspective are what matter most to us.

As an EEO/AA employer, EASTCONN provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our policies.

AA/EOE

M/F/D/V